Rights of cancellation

 

Rights of cancellation for consumers

(A consumer is every natural person who concludes a legal transaction for a purpose which is not part of his commercial or self-employed activities.)

 

Instructions concerning rights of cancellation

You can cancel your contractual declaration within 14 days in writing (e.g. letter, fax, E-mail) without giving reasons, or - if you receive the item before the end of this period – by returning the item. This period starts after receipt of these instructions in writing, but not before the receipt of the item by the recipient (if this concerns a recurring delivery of similar items not before receipt of the first partial delivery), and not before the fulfillment of our obligation to provide information according to article 246 § 2 in connection with § 1 sections 1 and 2 EGBGB as well as our obligations according to §312g section 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To comply with this period the dispatch of the cancellation or the item needs to be achieved in time. The cancellation needs to be addressed to:

 

HIT Hafen- und Industrietechnik GmbH, Ostkamp 3, D-26203 Wardenburg
Fax: +49 44 07 / 92 84 12
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Consequences of cancellation

In case of an effective cancellation, the mutually received benefits are to be returned and, if this is the case, any derived profits (e.g. interest) are to be returned. If you are unable to reimburse us either in total or partially for services received (e.g. advantages of use), you are required to offer some compensation of equal value. This does not apply when the deterioration of the merchandise is due to it having been checked as to its characteristics and the functions (as would be possible in a shop), but only to any use which goes beyond functional checking as described above.

 

Any merchandise eligible for shipping will be returned at our risk. The consumer will have to pay the regular expense for the return shipment if the delivered items correspond to the items ordered, and if the price of the items to be returned does not exceed the sum of 40 Euro or, if the item is priced at more than 40 Euro, the customer has not come up with the necessary service in return or has not paid the contractually agreed partial payment. Otherwise the return is free of charge.

Items not suitable for shipment will be collected. Obligations to refund any payments have to be fulfilled within 30 days. For the consumer this period begins with the dispatch of your cancellation request or the items, for us with the receipt of the same.

 

Legal exclusion of the rights of cancellation

A right to cancel does not exist where contracts to deliver items are concerned which were produced according to customer specifications or explicitly met the personal requirements of the consumer, or items which - due to their nature – are not suitable for return, spoil quickly or exceed the best before date, audio- or video recordings, software (if the delivered date media have been unsealed) , newspapers or magazines – unless your contractual statement was given by telephone.

 

End of legal exclusion of the rights of cancellation

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